Terms of Service
Edit Lab
This is your guide to working with Edit Lab. It covers our weekly production cycle, briefing, file submission, revisions, communication, delivery, billing, and the essential terms that govern our partnership.
Our contact details are:
BD Creative Agency LLP
32 Kinburn Street
SE16 DW6, London
United Kingdom
Weekly Production Cycle
To maximize efficiency and deliver high-quality edits at volume, we work in weekly batches.
Our Process
All briefs and raw materials should be submitted before: Sunday 00:00 GMT+8
Edits delivered the following Friday
Your feedback can be submitted through Frame.io
We handle the revisions the following week
Final approval and download through Frame.io
Late Submissions A grace period applies until Monday 00:00 GMT+8. Submissions during this period may still be processed, but the deadline is not guaranteed.
Submissions after the grace period won't be edited that week. They can be resubmitted for the next batch.
Reserved Capacity
Retainers reserve a fixed block of weekly production capacity, held for you each week whether or not it is fully used.
Unused capacity does not roll over between weeks and is not refunded.
Additional volume beyond your reserved weekly capacity is billed as overage (see 10. Billing), confirmed before work begins.
Briefing Requirements
Editing begins once a complete, clear brief and raw assets are uploaded.
Edit Lab reserves the right to reject any brief that is:
Incomplete — missing required information or assets essential to edit the video
Out of scope — any work outside our standard short-form editing scope
Excessive footage — (see 5. Footage Limits)
A rejected brief may be corrected and resubmitted the same week by Wednesday 00:00 GMT+8. Rejected briefs not resubmitted in time move to the next cycle.
You may use our briefing template or your own format, as long as the brief is clear, organized, and complete.
Footage Limits
The amount of raw footage should stay within reason relative to the duration of the final edit.
We reserve the right to reject submissions with excessive amounts of raw footage. We may ask you to pre-select the clips before editing begins.
Creative Direction
Edit Lab is an execution partner. All creative direction, concept development, and strategic decisions are the client's responsibility. We edit based on the brief provided. We do not develop creative concepts, write scripts, or make strategic content decisions on your behalf.
File Sharing & Storage
Submitting files Files can be submitted three ways
(1) through our upload portal
(2) a link to your cloud storage
(3) a direct connection to your cloud storage, which requires you to log in with your account on our end.
Incomplete, corrupted, or inaccessible files The client is responsible for making files accessible to us. If assets are missing, incomplete, corrupted, or inaccessible, we cannot guarantee the agreed delivery date.
Asset licensing We accommodate client-supplied copyrighted music or assets, but Edit Lab is not liable for any copyright claims, licensing disputes, takedowns, or legal issues arising from client-supplied materials.
Storage and retention Raw project files are stored for 60 days from upload, then permanently deleted. Keep your own backup of original footage.
Revisions
Included rounds Each weekly batch includes 2 revision rounds. A feedback round is one consolidated batch of feedback submitted at once.
Feedback Platform All revision requests via Frame.io using timestamped comments. Feedback via Slack is not accepted.
Consolidated feedback Submit feedback as one consolidated round per batch. For our Agency clients we recommend combining internal and client feedback to stay within the 2-round limit.
Deadline Feedback must be submitted within 15 business days of delivery. After this, the batch is considered approved and revision rounds expire.
Scope Revisions should relate to the original brief and direction. Requests that introduce new creative direction, restructure the edit, or replace primary footage are treated as new edits and may be billed separately.
Additional rounds Billed separately, always confirmed before proceeding. No unexpected charges.
Additional Formats
Each retainer includes one primary aspect ratio / delivery format. Extend your retainer with additional formats for +20% of the retainer price per extra format. Occasional one-off formats are billed at $50 USD per format
Communication
Communication Channels Project communication happens through Slack and Frame.io. These are the only communication channels used for active projects.
Direct Contact With Editors Direct contact with editors is not permitted. All communication must go through our Slack Channel.
Response Hours Monday – Friday, 9:00 AM – 5:00 PM GMT+8.
Urgent Requests Should be requested via Slack and may be subject to a rush fee, agreed upon in writing before work begins.
Price Discussions For pricing discussions, please contact Quinten directly via Slack DM or email info@edit-lab.io
Billing
Upfront billing Retainers billed upfront in USD or EUR via Stripe on a monthly basis. Work starts once first payment is received.
Per-brand retainer (agency clients) For agencies managing multiple brands, retainers are priced per brand slot. Each slot covers up to [X] videos/week for that specific brand; capacity is not shared or pooled across brands. Adding a brand takes effect immediately; removing takes effect the following billing cycle.
Reserved capacity Capacity does not roll over and is not refunded.
Overage Volume beyond a brand's reserved weekly capacity is billed at $100 USD per video, confirmed before work begins.
Cancellation Cancel at any time, effective at the end of the current billing cycle. The current cycle is non-refundable.
White-Label & Confidentiality
White-label partnership Edit Lab operates as a silent white-label partner. We do not contact your clients directly, add Edit Lab branding to deliverables, or publicly disclose the partnership without permission.
Confidentiality All client materials footage, briefs, brand guidelines, remain confidential and are not shared with third parties or used outside the scope of the engagement.
NDA If your agency requires an NDA, send it before the first project begins.
Ownership & Content Rights
You own the finished videos once fees are paid. We don't provide working project files unless agreed otherwise.
You confirm you own or have the rights to all footage, music, and assets you supply. Edit Lab is not liable for any claim arising from client-supplied material.
Liability
The client is responsible for proofing before publishing. We're not liable for indirect losses such as lost profit or revenue. Edit Lab's total liability is capped at the fees paid in the 3 months preceding a claim.